Cancellation and Refund Policy

 

 

The Secretariat of OGSM must be notified in writing of all cancellations. Notification must be sent to administrator@ogsm.org.my. Refund will be made only after 30 days from the date of approval of the refund by the secretariat and only applicable under the following circumstances:

Cancellation request made before 7 days of transaction : Full refund

Cancellation request made after 7 days of transaction : no refund

If no refund is required but a change in participant details is needed, then the Secretariat must be informed in writing via email to administrator@ogsm.org.my